I wrote the following post at the beginning of December 2012. At the time most of the reviews of P.V. Body were from fellow FitFluentials who signed up for an affiliate program and were signing praises of the company selling top of the line fitness apparel for under $50 a month! Like my fellow friends, I too signed up after FitBloggin because 1) It seemed like a great deal 2) Their ambassadors were so cute and friendly, who wouldn’t want to BE EPIC? 3) I have FOMO and I really wanted to be one of the first people to experience the next great subscription box.
Well, a few months came and went and I was left with a horrible taste in my mouth about the whole experience, but I was afraid to go against the grain. What if it was all in my head and I looked like I was whining? Then Janine of The Purple Giraffe posted how she received NEW pieces with traces of deodorant! When I read her poor story I have to admit, I was excited someone else had a bad experience…I wasn’t going crazy! Then this week Sarah Fit posted about a change in their clothing line up. If you scroll to the comments, some very interesting things are brought to light. I even saw my friend Carly note she didn’t want to post a bad review since everyone else seemed to like them. Maybe if more of us would have posted about these things as they happened, more people wouldn’t have fallen to their lure?
So, while it’s overdue…I present to you…my issues with P.V.Body. BTW I did send both items back for return/exchange. Due to their terrible customer service I have NO IDEA which, and NO IDEA how long until I see new pieces or a credit. At this point I want the money, but I doubt I’ll ever see it. Buyer always beware.
I’ve tried monthly box subscriptions in the past, and generally there are some very unique and fun things. P.V.Body by PuraVit claimed their boxes would grant access to Lululemon, Nike, Lorna Jane, Adidas, or American Apparel at greatly reduced prices! At first the price was only 39.95, I see now it’s jumped to 49.95, which would be great if they were consistently sending those top of the line items. Two months in a row I received items from no-name companies and the quality of the items was barely what I’d grab from the discount rack of a department store.
Maybe my issue is more to do with the brands than P.V. Body, but they are in control of who they send and partner with, right? They should not be sending low quality items and saying it’s a steal when I get the impression they are simply helping to ship out unwanted stock.
You start the process with a fun little quiz. I always fear I’m about to answer the wrong thing so I freak out and second and triple guess myself. In the end I managed to establish I am an “Epic Athlete” and I enjoy bold colors. Which when I buy workout gear I DO, because I like to have fun and I wanted FUN stuff sent to me. And while I do go to the gym, I mostly train on the trails in all sorts of weather…hence “Epic”.
My first order went in on Oct 12th….I was informed it shipped on Oct 23rd (WHY such a delay?)…it was at my door Nov 2nd. Almost a FULL MONTH after the order date and 10 DAYS after it shipped. Are you kidding me?
Shipments arrive in a very fun pink/magenta giant bubble envelope and your items are wrapped in pink and white tissue paper. Here is what arrived in the first box.
A white tank top style shirt and black leggings. The top had very thin straps and a built in bra. HIGHLY not appropriate IMHO for anyone looking to be an “Epic Athlete”. Maybe for yoga, light gym work or walking around town, but not for trail running, not in my world anyway. The bottoms were super tight and not “oh this compression makes me feel supported and I could run forever” tight. More like “OMG I thought pantyhose were out of style” tight. These pants were essentially thick and disgusting black pantyhose. You can see in the final picture, the outfit doesn’t look BAD. However it felt TERRIBLE against my skin and you can see how the top is totally see through. What an insanely disappointing start.
Of course I will say it took a while to reach out to the company because of what happened with my dog. When I did reach out to the them I was directed to call a number. I called and no one answered. I left messages and no one called me back. I FINALLY tracked down an email because they weren’t responding to Twitter and I was sent a generic form letter. Then I tracked down a way to request a return label. They will generate the return label for you, but you need to find a way to package it and get it to FedEx. While this may seem “easy” to some. It’s a hassle for me and I was annoyed because I wasn’t exchanging for a size concern, I was exchanging for a quality concern.
Based on all the other amazing reviews I was reading, I decided to give P.V.Body a second chance. My order went in around Nov 12th. Days and weeks went by without a shipping notification. I tried to reach out over Twitter or email and I was sent another generic “We’re sorry, we grew too quickly, but we promise we care” letter. My bank account was charged on Nov 23rd so I assumed I’d be getting my package soon after. Unlike the previous month Dec 2nd came and went, Dec 3rd came and went, even the 4th came and went. My package arrived I believe it was Dec 10th! Only about 2 days before my next package would have been submitted for an order. Luckily for me, I had enough and cancelled my account.
Again the package arrived in the magenta envelope and the pink and white paper. I was excited. Other reviewers were sent great name brands. Beautiful pink and purple tops. I knew the first one had to be a fluke and I was going to get something great!
NOPE! Package number two was another WHITE tank top and BLACK tights. Not running tights, but yoga-type leggings. Was I no longer an epic athlete? Was white now considered a BOLD color? WHO wears white outside? People asking for their stuff to look like crap after the first time they wear it maybe.
I sent out another tweet expressing my EXTREME disappointment in the program. A final generic form letter was emailed.
Maybe I have bad luck with boxes? Maybe they know it’s me and they’re mad at me for not being supportive? Maybe it was a coincidence and they are growing and things will get better?
All I know is, my experience was not a positive one.
- Orders are shipped much too late past order date and take too long to arrive
- The price is now much too high if you end up getting crap brands
- If you plan to do anything other than yoga or looking cute the products will not work for you
- Your quiz and profile seem to be all smoke and mirrors, they’re going to send whatever they have in stock
Final Analysis: Take your $50 and use it toward sales and pieces you know you want and will wear.